customer buying journey is the path from first awareness to purchase and beyond: awareness → consideration → decision → purchase → loyalty/advocacy. Stages may be named...
The core idea
customer buying journey is the path from first awareness to purchase and beyond: awareness → consideration → decision → purchase → loyalty/advocacy. Stages may be named...
Connected
100 People Love
something 100 people love rather than something 1 million people kind of like. I
7 Powers Hamilton Helmer
r)Hamilton HelmerThe seven — and only seven — sources of durable competitive adv
BATNARoger Fisher
/ William UryBest Alternative to a Negotiated Agreement — your power in any nego
Competition is for Losers
thesis: every moment spent competing is a moment not spent building something un
Disagree and Commit
a decision is made after genuine debate, everyone — including dissenters — commi
Disruptive Innovation
products in niche markets that improve until they overtake incumbents.