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Mental Model

The Third Story

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Business & Strategy

HeenIn 1999, Douglas Stone, Bruce Patton, and Sheila Heen — members of the Harvard Negotiation Project — published Difficult Conversations: How to Discuss What Matters Most and...

The core idea

HeenIn 1999, Douglas Stone, Bruce Patton, and Sheila Heen — members of the Harvard Negotiation Project — published Difficult Conversations: How to Discuss What Matters Most and...

Connected